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Policies

  • The Chateau Hotel requires a one night deposit plus tax on all rooms booked. ¬†Special Event periods require a full pre-payment 30 Days prior to arrival.
  • The Chateau Hotel has a 72 hour cancellation policy. During Special Events the cancellation policy is 30 days prior to arrival. Please check your booking/cancellation policies at the time of booking.
  • The Chateau Hotel – New Orleans authorizes an incidental amount of $150.00 per reservation. This amount is released upon check-out pending inspection of guest suite
  • $150 Charge for Lost Keys
  • Check-in time is 4 PM CST. Check-out time is 11 AM CST. We do not offer late check-out.
  • Guests must be 18 years of age or older with valid identification.
  • The Chateau Hotel does not allow pets-service animals only with valid identification.
  • No smoking is allowed in any rooms at any time.
  • No cooking is allowed in any rooms at any time.